Dear Developers, We know that the “Bring Your Own Carrier” (BYOC) feature offered by Twilio and Zoom Phone is a great way to gain control over your call quality on the carrier side. However, we’ve noticed that scaling up your BYOC trunks can become complicated and lack advanced routing controls…

Introduction In the highly competitive telecom industry, operators need to adopt a digital-first approach to stay ahead of the game. Wholesale digital platform enablement is a strategy that can help operators transform their wholesale operations and gain a competitive edge. In this post, we’ll explore the benefits of a Telecom Wholesale…

This tutorial explains how using Twilio’s TwiML bins and TelecomsXChange (TCXC) Platform can save bring on huge cost savings and boost overall call quality. If you’re utilizing Twilio Programmable Voice SDKs or if you have a number hooked to a TwiML App this tutorial is right for you. By end…

Introduction Telecommunications companies have been going back and forth on how blockchain can benefit their operations. I have seen lots of content out there but no real world example on how it’s implemented by a communications service provider, therefore i want to share with you how TelecomsXChange decided to use blockchain…

What is Programmable Wholesale Exchange? Programmable Wholesale Exchange refers to communications service providers (CSPs) utilizing application programming interfaces (APIs) to automate the core actions for telecom wholesale buying and selling, such as interconnection, carrier relations, market opportunity research, ticket escalation, communications, traffic routing control, ratings and reviews, financial settlements for Voice , SMS and Virtual…

Introduction Dialogflow is a Google-owned developer tool for human–computer interaction based on natural language conversations. Dialogflow is closely related to Google Assistant, a virtual buddy for smartphones that performs tasks and answers users’ question in a natural language. Build natural and rich conversational experience DialogFlow gives users new ways to…

Introduction The concept of DID Exchange involves the exchange of direct inward dialing (DID) numbers inventory between two or more carriers over the internet. Phone service providers send phone calls from one number to another using this process, which involves carriers obtaining, provisioning, and assigning one or more DID numbers to…

On January 21, 2019. Restcomm announced in this blog post that SMS enablement is coming to Microsoft Teams using the Restcomm CPaaS Platform open-source connector for MS Teams which is also available on GitHub for community collaboration. Microsoft Teams is a platform that combines workplace chat, meetings, notes and…

A2P Exchange refers to the exchange of application to phone SMS or voice traffic between two or more carriers over the public network. Telecom service providers send A2P messages from one hop to another through this platform. In this blog post, we will discuss why an A2P Exchange platform is…